Terms of Service
Convenience translation. The Japanese text at manekio.jp/terms is the authoritative version. In the event of any discrepancy, the Japanese version governs.

These Terms of Service ("Terms") govern your use of the applications and web services provided by Manekio ("we", "us"). By using our services, you agree to these Terms.

1. Scope

These Terms apply to all products we provide. Where a specific product has additional terms, those terms apply together with these Terms.

2. Accounts

You are responsible for keeping your account information accurate. Transferring or sharing your account with a third party is prohibited. We may suspend an account where misuse is identified.

3. Prohibited conduct

You may not violate applicable law, infringe our or a third party's rights, interfere with the operation of our services, gain unauthorized access, or reverse-engineer our software.

4. AI-generated output disclaimer

Some of our products (including Manekio Doc) use AI to identify document types, explain their contents, and suggest actions. This output is not legal, tax, or immigration advice — it is reference information describing what a document of this kind typically requires.

AI output may contain errors. You are responsible for verifying the original document yourself and consulting a qualified professional (lawyer, tax accountant, or administrative scrivener) where the decision matters. To the extent permitted by law, we are not liable for damages arising from decisions based on AI output.

5. Paid plans and subscriptions

Pricing, billing, and cancellation for paid plans are set out on each product's purchase screen and on our Legal Disclosure page. Purchases made through the App Store or Google Play are also governed by that platform's own terms.

6. Intellectual property

All copyrights, trademarks, and other intellectual property rights in our services belong to us or their rightful owners. These Terms do not transfer any such rights to you beyond the license to use the service.

7. Disclaimer of warranties

We do not guarantee uninterrupted availability of our services. We are not liable for damages arising from events outside our reasonable control, including natural disasters, network outages, or third-party service failures.

8. Personal data

Handling of personal data is governed by our Privacy Policy.

9. Governing law and jurisdiction

These Terms are governed by the laws of Japan. Any dispute arising in connection with our services shall be subject to the exclusive jurisdiction of the court having jurisdiction over our place of business as the court of first instance.

10. Changes to these Terms

We may revise these Terms when we consider it necessary. We will announce material changes on this page or within the relevant app.

11. Contact

[email protected]